"Sue and Jeffrey,
Thank you for the update.
While the technical issues are being addressed, isn't there some way to just manually process charter applications, BG checks, etc?
The school year is beginning (has begun here in AZ...) which is…"
"Jeffrey Filmore, I apologize for this. AUGH. You must be very frustrated. I am not a tech person at all so cannot help in a concrete way. But I **WILL** get you help. Please don't give up.
In addition, I will make a system update report here by…"
"I think the problem is it's a lot harder to find people who are enthusiastic about the behind-the-scenes work at HQ than it is to find people who are enthusiastic about the scouting itself. Heck, we've been without a regional commissioner…"
"So, another month has passed and nothing has happened... I started trying to charter a group on the first week of my sons' summer vacation, and today marks the last day of vacation.
Well, I shouldn't say "nothing" happened... WE…"
"I'll be reviewing unanswered tickets this evening. We're a bit behind due to some regional events and vacations. :(
As to those 'problems' we're adding additional volunteer staff to the ticketing system next week."
I've submitted two.
The first time I got an automated reply, but no follow-up. The second time, I didn't even get the automated reply, so I was concerned that with the change in servers, that support tickets weren't getting…"
"Hang in there. You are not alone. They just changed servers and did software upgrades and are working out the bugs. You did the correct thing emailing email@example.com. I think there is only one volunteer who is trying to…"
Hi All,I'm a new member trying to form a new group and I just went through the process to charter a new group on the BPSA Dashboard.After the transaction was finished, it said my payment was processed, but an error occurred..."The payment was made, however the system incurrerd a problem with your order. Please contact the system administrator to complete the transaction: SQLSTATE[HY000]: General error: 1364 Field 'shared' doesn't have a default value The SQL being executed was: INSERT INTO…See More
Calling all youth section leaders! This new BTC3 training is built from the ground up for YOU. We are bringing TWO trainers from Oregon (Ethan Jewett and Kristen Klever) to teach this next level Brownsea training to our NE Rovers. The Brooklyn…See More